Shipping Option and Fee
Shipping Fee will be charge accordingly to the weight of the parcel, you may choose whichever courier service that is available such as DHL, J&T Express or Poslaju.
Delivery Time
After order has been made, BISHH will complete your order within 7 day time if the quantity is below 30 pieces. (exclude weekends and public holidays). For order above 30 pieces, do contact our customer service to know the delivery time
Returned To Sender Packages
If your package is not successfully delivered and is sent back to BISHH by the courier service used, we will contact you to provide the option of reshipment. Reshipment will be charged accordingly. The original shipping fee is not refundable. Under the circumstances that you are still unable to locate your package, kindly email us at BishhMalaysia@gmail.com for further assistance.
Return & Exchange
We guarantee to compensate with a new piece when you return it to us within 7 days from the receiving day. However, no exchange is allowed after 7 days’ period. Below is the listed issue that BISHH is allowed to exchange a new item.
- Wrong Printing, Number, Name on our side
- Wrong Tshirt Size or Material given on our side
- Torn or Broken Tshirt
- Printing position is wrong on our side
No changes is allowed after order is made, please be sure on the design and sizes before confirming order.
Refund
Items purchased online can be refunded in one of the following ways:
- Items purchased online can be refunded once the customers do not receive the item within 30 days.
- Item purchased online can be refunded once the item purchased was out of stock.
- Any worn, soiled, altered, washed, or customer-damaged items cannot be returned and will be shipped back to you at your cost, and no refund issued.
Returns Procedure
Contact our Customer Service team through WhatsApp Post the defected item(s) to the nearest POS Office to
COTTANWS CLOTHING SHOP
NW-03-03A, Cova Square, Kota Damansara
47810 Petaling Jaya, Selangor,
Malaysia.