GENERAL TERMS AND CONDITIONS

(a) This agreement governs your use of COTTANWS CLOTHING SHOP’s site and services, including all orders made or processed for products or services in connection with the site and services which COTTANWS CLOTHING SHOP makes available. You and COTTANWS CLOTHING SHOP, providing custom, on demand merchandise printing, sales, and other related services, are the parties to this agreement. If you choose to use other features of the site and services, other terms may apply in addition to those. No exceptions to these terms are effective unless COTTANWS CLOTHING SHOP has agreed to them in writing. (b) COTTANWS CLOTHING SHOP may change these terms from time to time. If COTTANWS CLOTHING SHOP makes changes to these terms, you will be asked to accept the new terms as a condition of continuing to use COTTANWS CLOTHING SHOP’s site and services. If you disagree with any amendments, you must stop using COTTANWS CLOTHING SHOP site and services.

Terms and conditions

Use of the Site and Service Generally

(a) COTTANWS CLOTHING SHOP owns all intellectual property and other rights, title, and interest in and to its site and services (except for user-provided content). Your use of the site and services does not grant you any right, title, or interest to these properties, except as follows. COTTANWS CLOTHING SHOP grants you a limited, revocable license to access and use the site and services for its intended purpose: the provision of an online, on-demand, customizable merchandising solution. You may only use the site and services according to COTTANWS CLOTHING SHOP’s terms, rules, and guidelines found on its site, and COTTANWS CLOTHING SHOP may revoke this license and limit your access to the site and services according to Section 15 (Termination of Access).

(b) You may not:

  • interfere with the site and services by using viruses or any other programs or technology designed to disrupt or damage any software or hardware;
  • modify, copy, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the site and services;
  • use a robot or other automated means to monitor the activity on or copy information or pages from the site and services, except search engines, traffic counters, or similar basic performance monitoring technology;
  • impersonate another person or entity;
  • engage in any activity that interferes with another user’s ability to use or enjoy the site and services, including activity that places a disproportionate burden on the site and services compared to ordinary use from a single, ordinary user;
  • assist or encourage any third party in engaging in any activity prohibited by this agreement; or

Shops

You can shop our product through our online shop and you are able to create your own t-shirt design through our online designer software. If you have any question, please contact our customer service for help at bishhmalaysia@gmail.com. All merchandise remains our property until payment is fulfilled. Any attempts of fraud will be reported to the police. COTTANWS CLOTHING SHOP reserves the right to cancel, hold on to, or further investigate an order at suspicion, even if delivery time is affected. COTTANWS CLOTHING SHOP holds the right to have minor deviations related to how material, colour, weight, measurements, or manufacturing, appear on our online shop. This also includes type faults, price, and stock changes. All prices exclude the goods and services tax (GST) rate which is 6%. GST will be included when the delivery area is in Malaysia, except: Langkawi, Labuan, and Pulau Tioman.

Product Sales
  1. By placing an order using COTTANWS CLOTHING SHOP’s site and services, a customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials with COTTANWS CLOTHING SHOP only(no contract exists between the customer and any applicable shop owner). COTTANWS CLOTHING SHOP’s sends an order confirmation via e-mail to the customer. The order confirmation is not an acceptance of the offer, but only acknowledges that the order was received. The offer is only accepted when COTTANWS CLOTHING SHOP confirms that production has been completed in a second e-mail. COTTANWS CLOTHING SHOP cannot guarantee the continued availability of any products or designs found on its site.
  2. Information, drawings, figures, technical data, specifications of weight, measurements, and services contained in catalogues, ads, or price lists are purely informational. COTTANWS CLOTHING SHOP cannot guarantee the correctness of this information, and if there is any inconsistency between the information described above and the information in an order confirmation email, the order confirmation email controls.
  3. COTTANWS CLOTHING SHOP reserves the right to reject orders for any reason or no reason. If COTTANWS CLOTHING SHOP rejects an order, it will notify the customer.
  4. COTTANWS CLOTHING SHOP’s performance of an order is completed when the shipment provider completes delivery to the customer’s address, according to the records of the shipment provider. If there is an interruption of delivery, and COTTANWS CLOTHING SHOP cannot replace the order in a reasonable amount of time, COTTANWS CLOTHING SHOP will notify the customer immediately.
  5. If there is a product defect or if you are dissatisfied with your order for any reason, COTTANWS CLOTHING SHOP’s return policy will apply, which COTTANWS CLOTHING SHOP may change at any time in its sole discretion.

Title to products

Until COTTANWS CLOTHING SHOP receives full payment for an order and the order is shipped, the title to the goods remains with COTTANWS CLOTHING SHOP. Upon transfer of the goods to the carrier, title, and risk of loss pass to the customer. The customer should handle products with care until the transfer of ownership is complete (for example, in case of a product return)

User Representations and Warranties; COTTANWS CLOTHING SHOP’s Right to Refuse.

Performance
  1. If you upload designs or make changes to products in any way (for example, adding custom text), you represent and warrant to COTTANWS CLOTHING SHOP that you have all necessary rights (for example, in trademark, copyright, privacy rights, publicity rights, common law, etc.) to use the text or design without violating the rights of any third party. COTTANWS CLOTHING SHOP may, in its sole discretion, refuse to print any designs or text that you submit. However, COTTANWS CLOTHING SHOP is not obligated to review any of your submissions.
  2. You agree to release COTTANWS CLOTHING SHOP from all liability (including costs and attorney’s fees) for claims relating to the alleged or actual infringement of any third-party rights and any law to the extent that such claims relate to your use of COTTANWS CLOTHING SHOP’s site and service.
Disclaimers
  1. You agree that COTTANWS CLOTHING SHOP has no responsibility for any damages suffered by you in connection with the site and services, and that use of the site and services, including all content, data, or software distributed by, downloaded, or accessed from or through the site and services, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business or your computer system or any loss of data that results from your actions and your use of the site and services. COTTANWS CLOTHING SHOP does not control or endorse in any respect any information, products, or services offered by third parties through the site and services, and is not responsible for any possible representations and warranties these third parties may make.
  2. Due to normal changes in our industry and in our technical production processes COTTANWS CLOTHING SHOP may reasonably deviate from the descriptions and information found in its catalogues, and other documents with respect to material, colour, weight, measurements, and design, or other features.
  3. COTTANWS CLOTHING SHOP may use subcontractors or third parties to provide certain elements of its site and services. You agree that COTTANWS CLOTHING SHOP will not be liable to you in any way for your use of these services.